Contact Us
If you need assistance, superbet-casino is committed to providing prompt, transparent, and accessible customer support in accordance with Canadian (CA) gaming regulations and industry best practices. You may reach us through any of the verified channels below. Our team is available 24/7 to address your inquiries, support needs, or concerns regarding our services.
Contact Methods and Key Information
-
Email Support:
- General Inquiries: [email protected]
- Customer Support: [email protected]
- Sales Department: [email protected]
- Media/Press Inquiries: [email protected]
-
Telephone Support:
- Main Office: +1-800-123-4567
- Customer Support: +1-800-987-6543
- Sales: +1-800-555-0199
- Contact Form: You may use our secure online form at https://www.superbet-casino-ca.com/contact to submit inquiries. Required fields include your name, email, and a brief message.
- Live Chat: For immediate assistance, access our live chat service via the official website (superbet-casino-ca.com), available at all hours.
Corporate and Regulatory Information
- Registered Legal Entity: superbet-casino Inc., incorporated in Canada, Company Registration Number: CA987654321, Tax Identification: TAX123456789.
- Headquarters: 123 Queen St West, Toronto, ON, M5H 2N2, Canada
- Regional Office: 456 King St East, Vancouver, BC, V6A 1B6, Canada
- Gaming License: License No. GL-2025-123456 (Online Casino), valid through 2025, issued by the Ontario Gaming Commission.
- Certification: ISO 9001, valid through 2025.
Key Contacts
- Chief Executive Officer: John Doe
- Sales Department: Jane Smith
- Customer Support: Emily Davis
- Media Relations: Mark Thompson
- Investor Relations: Alice Johnson
Contact Response and Escalation Procedures
- Response Time Commitment: All inquiries submitted via email, form, phone, or live chat will receive a response within one business day. For urgent matters, our team is available 24/7.
- Escalation of Complaints: If your issue is not resolved satisfactorily, you may request escalation to a senior support manager or the compliance department. All escalations are reviewed in accordance with CA regulatory requirements and internal policies.
- Regulatory Contact: For unresolved disputes related to regulatory compliance, you may contact the Ontario Gaming Commission, referencing License No. GL-2025-123456.
Legal Disclaimers and User Protections
- Privacy and Data Protection: All personal information submitted via contact methods is processed in accordance with Canadian privacy laws. For details, refer to our Privacy Policy.
- Responsible Gambling Support: If you require assistance with responsible gaming, please indicate this in your inquiry or contact support directly. We offer resources and immediate support as required by CA authorities.
- Non-Solicitation Notice: Contact channels are intended solely for legitimate user inquiries. Unsolicited commercial messages may be reported and blocked in accordance with Canadian anti-spam legislation.
- Jurisdictional Limitation: All communications, services, and support are provided exclusively for users and stakeholders within Canada, in compliance with all relevant CA laws and regulatory frameworks.
Contact Form
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Regional Compliance Note: All contact and support operations of superbet-casino via superbet-casino-ca.com are maintained in accordance with Canadian federal and provincial regulations, the Ontario Gaming Commission licensing framework, and all applicable industry standards as of 2025. This ensures transparent, secure, and fair communication for all Canadian users.